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At AllHome (“we,” “us,” or “our”), we recognize that our discerning clientele—design-conscious homeowners, interior professionals, and luxury living enthusiasts—value privacy as much as they appreciate premium home furnishings. This Privacy Policy outlines how we collect, use, and protect your personal information with the same standard of excellence found in our velvet drapery and handcrafted furniture collections.

1. Information We Collect

We collect information to provide our premium home furnishing services with the same attention to detail we apply to our product curation:

  • Personal Identification: Name, email address, phone number, and shipping address when you create an account or place an order.
  • Payment Information: Credit card details (processed securely through our payment partners), billing address, and transaction history.
  • Design Preferences: Product selections, wish lists, and browsing behavior to enhance your shopping experience.
  • Professional Details: For interior design professionals, we may collect business information for trade account applications.
  • Technical Data: IP address, browser type, and device information for security and optimization purposes.

2. How We Use Your Information

Your information is handled with the same care as our handcrafted furnishings:

  • To process transactions and deliver your premium home goods
  • To provide personalized design recommendations matching your style preferences
  • To improve our website functionality and product offerings
  • To communicate about orders, promotions, and design inspiration (with your consent)
  • To prevent fraud and enhance security measures
  • To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to custom interior projects:

  • Service Providers: Trusted partners who assist with payment processing, shipping, and IT services, bound by confidentiality agreements.
  • Legal Requirements: When necessary to comply with laws or protect vital interests.
  • Business Transfers: In connection with mergers or acquisitions, with appropriate privacy protections.
  • International Transfers: For global transactions, data may be transferred with adequate safeguards in place.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your information with the same meticulous attention we give to our premium products:

  • Military-grade encryption for all sensitive transactions
  • Secure servers with restricted access
  • Regular security audits and updates
  • Data retention only as long as necessary for business or legal purposes

While we implement robust security measures, no electronic transmission is completely secure. We encourage strong password practices and prompt reporting of any suspicious activity.

5. Your Rights and Choices

You have control over your personal information, just as you have creative control over your home design:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your data in certain circumstances
  • Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies with the same precision we apply to measuring fabrics:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Performance Cookies: Help us improve website performance
  • Functional Cookies: Remember your preferences for a personalized experience
  • Marketing Cookies: Show relevant product recommendations (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this policy periodically, just as we refresh our collections. Significant changes will be communicated through our website or email. Your continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact our dedicated team:

AllHome
3085 Cecil Street
Chicago, IL 60605
United States
Email: [email protected]

This Privacy Policy reflects our commitment to protecting your personal information with the same excellence we bring to home furnishings. Thank you for trusting AllHome with your design needs.